Everything people usually ask. If your question isn't here, email hello@herahush.com.au — we read every one.
How long does Glow stay warm?▾
Glow gently warms for approximately 30 minutes, then cools naturally.
Is Glow scented?▾
No. Glow is unscented, which makes it suitable for shared offices, flights and anyone who prefers a fragrance-free experience.
Can I wear Glow to sleep?▾
Glow is made for the wind-down. Your mask warms for around 30 minutes, then cools naturally. Once the warmth has faded you're welcome to keep it on as a light-blocking mask — just take it off if anything feels uncomfortable at any point.
Is Glow reusable?▾
No. Each mask is single use, so every one gives a consistent warming experience. Dispose of it after use.
What's inside the mask?▾
A thin warming layer that reacts gently with air once the pouch is opened, inside a soft non-woven fabric mask. No fragrance is added. See the full ingredient list on our What's Inside page.
Is Glow suitable for everyone?▾
Glow is designed to be gentle, but please don't use it on broken or irritated skin, or if you have reduced skin sensation, or over any area where you can't reliably feel warmth. If you're unsure — particularly with a skin or eye condition, or if you're under medical care — check with your doctor or pharmacist first. If any irritation occurs, remove the mask immediately.
How much is shipping?▾
Standard shipping is $11 Australia-wide and free on orders of $85 or more. Express is $15. Full details on our Shipping & Delivery page.
What's your returns policy?▾
Unopened boxes can be returned within 30 days of delivery, and if anything arrives damaged or faulty we'll make it right. Full details on our Returns & Refunds page.
Which size should I choose?▾
The Trio is our pick — 30 masks, and the first size with free Australia-wide shipping. If you want the lowest price per mask, the Bundle of 4 works out at about $2.73 each, saving 22% against buying single boxes.
Where is Hera Hush designed?▾
Hera Hush is Australian owned and designed on the Gold Coast, Queensland. Our masks are manufactured in China.